BCS-ISEB
BH0-006 · Question #17
BH0-006 Question #17: Real Exam Question with Answer & Explanation
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Question
The term 'Service Management' is best used to describe?
Options
- AUnits of organizations with roles to perform certain activities
- BA set of specialized organizational capabilities for providing value to customers in the form of services
- CThe management of functions within an organization to perform certain activities
- DA set of specialized organizational capabilities for providing functions to customers in the form of
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