The difference between service metrics and technology metrics is BEST described as?

Question

Options

• AService metrics measure the end to end service; Technology metrics measure individual components
• BService metrics measure maturity and cost; Technology metrics measure efficiency and effectiveness
• CService metrics include critical success factors and Key Performance Indicators; Technology metrics
• DService metrics measure each of the service management processes; Technology metrics measure the

• A
  75% (12)
• B
  6% (1)
• C
  13% (2)
• D
  6% (1)

No community discussion yet for this question.