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BH0-006 · Question #16

BH0-006 Question #16: Real Exam Question with Answer & Explanation

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Question

The difference between service metrics and technology metrics is BEST described as?

Options

  • AService metrics measure the end to end service; Technology metrics measure individual components
  • BService metrics measure maturity and cost; Technology metrics measure efficiency and effectiveness
  • CService metrics include critical success factors and Key Performance Indicators; Technology metrics
  • DService metrics measure each of the service management processes; Technology metrics measure the

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