BCS-ISEB
BH0-001 · Question #7
The process to implement SLAs comprises the following activities in which sequence?
The correct answer is B. Catalogue services, establish SLRs, review underpinning contracts and OLAs, negotiate service. See the full explanation below for the reasoning.
Question
The process to implement SLAs comprises the following activities in which sequence?
Options
- ADraft SLAs, review Underpinning Contracts and OLAs, negotiate, catalogue service levels, agree
- BCatalogue services, establish SLRs, review underpinning contracts and OLAs, negotiate service
- CReview Underpinning Contracts and OLAs, draft SLAs, catalogue services, negotiate, agree
- DDraft SLAs, catalogue services, review Underpinning Contracts and OLAs, establish SLRs,
How the community answered
(31 responses)- A16% (5)
- B71% (22)
- C3% (1)
- D10% (3)
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