Why is Service Management so important to IT service providers?

Question

Options

• AThe success of many businesses depends upon the quality of their IT
• BIt's the only way to manage IT in the Internet age
• CIt's contained within the IT Infrastructure Library
• DIt's the first non-proprietary initiative for the management of IT systems

• A
  79% (50)
• B
  3% (2)
• C
  6% (4)
• D
  11% (7)

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