BCS-ISEB
BH0-001 · Question #31
Which of these is a short-term benefit of introducing Service Level Management?
The correct answer is C. Customer requirements are established. See the full explanation below for the reasoning.
Question
Which of these is a short-term benefit of introducing Service Level Management?
Options
- ALess calls to the Service Desk
- BCost of IT services is reduced
- CCustomer requirements are established
- DSignificant improvements in service levels
How the community answered
(18 responses)- A6% (1)
- C83% (15)
- D11% (2)
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