BCS-ISEB
BH0-001 · Question #13
Which process is responsible for identifying and recording the root cause of an Incident that leads to a reduction of service availability?
The correct answer is C. Problem Management. See the full explanation below for the reasoning.
Question
Which process is responsible for identifying and recording the root cause of an Incident that leads to a reduction of service availability?
Options
- AIncident Management
- BAvailability Management
- CProblem Management
- DService Level Management
How the community answered
(37 responses)- A8% (3)
- B16% (6)
- C73% (27)
- D3% (1)
Community Discussion
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