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AZ-140 · Question #33

You have a Azure Virtual Desktop host pool named Pool1. You are troubleshooting an issue for a Remote Desktop client that stopped responding. You need to restore the default Remote Desktop client…

The correct answer is A. msrdcw. https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-client Remote Desktop client for Windows 7 or Windows 10 stops responding or cannot be opened Starting with version 1.2.790, you can reset the user data from the About page or using a Use the following command…

Submitted by miguelv· Apr 18, 2026Monitor and maintain an Azure Virtual Desktop infrastructure

Question

You have a Azure Virtual Desktop host pool named Pool1. You are troubleshooting an issue for a Remote Desktop client that stopped responding. You need to restore the default Remote Desktop client settings and unsubscribe from all workspaces. Which command should you run?

Options

  • Amsrdcw
  • Bresetengine
  • Cmstsc
  • Dresetpluginhost

How the community answered

(55 responses)
  • A
    93% (51)
  • B
    4% (2)
  • C
    2% (1)
  • D
    2% (1)

Explanation

https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-client Remote Desktop client for Windows 7 or Windows 10 stops responding or cannot be opened Starting with version 1.2.790, you can reset the user data from the About page or using a Use the following command to remove your user data, restore default settings and unsubscribe from all Workspaces. msrdcw.exe /reset [/f]

Topics

#Azure Virtual Desktop client#Troubleshooting#Command-line tools

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