ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR · Question #91
ASSOCIATE-GOOGLE-WORKSPACE-ADMINISTRATOR Question #91: Real Exam Question with Answer & Explanation
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Question
Your organization is implementing a new customer support process that uses Gmail. You need to create a cost-effective solution that allows external customers to send support request emails to the customer support team. The requests must be evenly distributed among the customer support agents. What should you do?
Options
- ACreate a Google Group, enable collaborative inbox settings, set posting permissions to "Anyone
- BUse delegated access for a specific email address that represents the customer support group,
- CCreate a Google Group, add the support agents to the group, and set the posting permissions to
- DSet up an inbox for the customer support team. Provide the login credentials to the customer
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