Salesforce
AP-226 · Question #63
AP-226 Question #63: Real Exam Question with Answer & Explanation
Sign in or unlock AP-226 to reveal the answer and full explanation for question #63. The question stem and answer options stay visible for context.
Question
Your bot requirements include personalized greetings and information based on customer dat
Options
- ACustom Apex code dynamically fetching customer data and injecting it into chatbot responses.
- BMerge fields within bot conversation scripts linking to specific object fields containing customer
- CEinstein Insights providing real-time customer data to personalize bot interactions and
- DAll of the above, depending on the level of personalization and data sources required.
Unlock AP-226 to see the answer
You've previewed enough free AP-226 questions. Unlock AP-226 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.