AP-226 · Question #18
The customer prioritizes cost optimization and efficient resource allocation. Which design aspect contributes to this?
The correct answer is B. Leverage standard Salesforce features and pre-built functionalities to avoid custom development. Focusing on cost optimization and efficient resource allocation, leveraging standard Salesforce features and pre-built functionalities is the most effective approach. This design aspect minimizes the need for extensive custom development, which can be costly and…
Question
The customer prioritizes cost optimization and efficient resource allocation. Which design aspect contributes to this?
Options
- ADevelop extensive custom functionalities with high implementation and maintenance costs.
- BLeverage standard Salesforce features and pre-built functionalities to avoid custom development.
- CImplement resource-intensive automations without considering their impact on operational cost.
- DOptimize agent schedules and routing based on real-time call volume and workload.
How the community answered
(36 responses)- A11% (4)
- B81% (29)
- C3% (1)
- D6% (2)
Explanation
Focusing on cost optimization and efficient resource allocation, leveraging standard Salesforce features and pre-built functionalities is the most effective approach. This design aspect minimizes the need for extensive custom development, which can be costly and resource-intensive to maintain. By using built-in capabilities, organizations can take advantage of Salesforce's robust platform, ensuring that they are using reliable, tested solutions that integrate seamlessly without the additional overhead associated with custom solutions.
Topics
Community Discussion
No community discussion yet for this question.