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AP-226 · Question #18

AP-226 Question #18: Real Exam Question with Answer & Explanation

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Question

The customer prioritizes cost optimization and efficient resource allocation. Which design aspect contributes to this?

Options

  • ADevelop extensive custom functionalities with high implementation and maintenance costs.
  • BLeverage standard Salesforce features and pre-built functionalities to avoid custom development.
  • CImplement resource-intensive automations without considering their impact on operational cost.
  • DOptimize agent schedules and routing based on real-time call volume and workload.

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