Universal Containers wants to use an external large language model (LLM) in Prompt Builder. What should An Agentforce recommend?

The correct answer is B. Use BYO-LLM functionality in Einstein Studio.. The correct way to use an external LLM with Prompt Builder in Salesforce is through the BYO-LLM (Bring Your Own LLM) functionality in Einstein Studio. This allows organizations to register and configure a connection to an external model provider, which then becomes available as a

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Options

AUse Apex to connect to an external LLM and ground the prompt.
BUse BYO-LLM functionality in Einstein Studio.
CUse Flow and External Services to bring data from an external LLM.

How the community answered

(26 responses)

A
12% (3)
B
85% (22)
C
4% (1)

Explanation

The correct way to use an external LLM with Prompt Builder in Salesforce is through the BYO-LLM (Bring Your Own LLM) functionality in Einstein Studio. This allows organizations to register and configure a connection to an external model provider, which then becomes available as a selectable model within Prompt Builder. Option A (Apex) could technically call an external API, but it is not the recommended or supported path for integrating an external LLM into Prompt Builder. Option C (Flow + External Services) is used for data retrieval, not for registering an LLM as a model provider.

Topics

#External LLM Integration#Prompt Builder#Einstein Studio#BYO-LLM

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