Universal Containers wants to use an external large language model (LLM) in Prompt Builder. What should An Agentforce recommend?

The correct answer is B. Use BYO-LLM functionality in Einstein Studio. The correct way to use an external LLM with Prompt Builder in Salesforce is through the BYO-LLM (Bring Your Own LLM) functionality in Einstein Studio. This allows organizations to register and configure a connection to an external model provider, which then becomes available as…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Options

AUse Apex to connect to an external LLM and ground the prompt.
BUse BYO-LLM functionality in Einstein Studio.
CUse Flow and External Services to bring data from an external LLM.

How the community answered

(26 responses)

A
12% (3)
B
85% (22)
C
4% (1)

Explanation

The correct way to use an external LLM with Prompt Builder in Salesforce is through the BYO-LLM (Bring Your Own LLM) functionality in Einstein Studio. This allows organizations to register and configure a connection to an external model provider, which then becomes available as a selectable model within Prompt Builder. Option A (Apex) could technically call an external API, but it is not the recommended or supported path for integrating an external LLM into Prompt Builder. Option C (Flow + External Services) is used for data retrieval, not for registering an LLM as a model provider.

Topics

#External LLM Integration#Prompt Builder#Einstein Studio#BYO-LLM

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