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Salesforce

AI-201 · Question #88

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring…

The correct answer is B. Safe. In the Einstein Trust Layer's Generative Toxicity Scoring framework, each safety category is scored on a binary or near-binary scale. A score of 1 indicates the content is Safe - meaning it passed the safety check for that category (e.g., no hate speech, no violence, no…

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aims to ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring to assess the content's safety level. What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score?

Options

  • ANot safe
  • BSafe
  • CModerately safe

How the community answered

(35 responses)
  • A
    11% (4)
  • B
    86% (30)
  • C
    3% (1)

Explanation

In the Einstein Trust Layer's Generative Toxicity Scoring framework, each safety category is scored on a binary or near-binary scale. A score of 1 indicates the content is Safe - meaning it passed the safety check for that category (e.g., no hate speech, no violence, no explicit content). A score of 0 would indicate the content is Not Safe for that category. This scoring helps organizations apply content filtering policies before AI-generated responses are shown to end users or agents.

Topics

#Einstein Generative AI#Einstein Trust Layer#Toxicity Scoring#Content Safety

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