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AI-201 · Question #7
AI-201 Question #7: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities. How should the Agentforce Specialist gather the necessary data for the prompt template?
Options
- ASelect the latest Opportunities related list as a merge field.
- BCreate a flow to retrieve the opportunity information.
- CSelect the Account Opportunity object as a resource when creating the prompt template.
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Topics
#Salesforce Flow#Prompt Templates#Data Retrieval#Opportunity Management