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AI-201 · Question #305
AI-201 Question #305: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce agent uses multiple skills to resolve a customer issue. What enables the agent to determine the correct order of execution?
Options
- APage Layout configuration
- BPrompt reasoning and planning
- CRecord types
- DValidation rules
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Topics
#AI Agent Planning#Prompt Reasoning#Agent Guidance#Service AI