Salesforce
AI-201 · Question #291
Universal Containers (UC) wants to make a marketing newsletter and directly use data from five unrelated objects (two standard and three custom) in a prompt template. How should UC accomplish this?
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Universal Containers (UC) wants to make a marketing newsletter and directly use data from five unrelated objects (two standard and three custom) in a prompt template. How should UC accomplish this?
Options
- ACreate a flex template and use the five objects as inputs.
- BCreate a prompt template passing in special custom object that connects the records temporarily.
- CCreate a prompt template-triggered flow to access the data from five objects.
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Topics
#Prompt Templates#Flex Templates#Einstein GPT#Multi-object Data