AI-201 · Question #232
AI-201 Question #232: Real Exam Question with Answer & Explanation
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Question
Universal Containers has multiple Salesforce orgs, each with a unique customer service agent where a verification agent must pass customer identity data to downstream agents handling account modifications. The customer ID must remain secure and persistent across agent handoffs without exposure to large language model (LLM) modification. What is the most appropriate configuration?
Options
- AImplement a custom object to temporarily store verification status and have each agent query it
- BStore customer identity information in conversation variables created by the first agent and have
- CUse the Agent API to start the downstream agent's session and pass the verified customer ID as
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