Salesforce
AI-201 · Question #185
Based on the user utterance, 'Show me all the customers in New York', which standard Agent action will the planner service use?
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
Based on the user utterance, 'Show me all the customers in New York', which standard Agent action will the planner service use?
Options
- AQuery Records
- BFetch Records
- CSelect Records
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Topics
#Einstein Bots#Bot Actions#Data Retrieval#NLU