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AI-201 · Question #160
AI-201 Question #160: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
A Salesforce Administrator wants to generate personalized, targeted emails that incorporate customer interaction data. The admin wants to leverage large language models (LLMs) to write the emails, and wants to reuse templates for different products and customers. Which solution approach should the admin leverage?
Options
- AUse sales Email standard templates
- BCreate a t field Generation prompt template type
- CCreate a Sales Email prompt template type.
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Topics
#LLMs#Prompt Templates#Generative AI#Personalized Emails