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AI-201 · Question #150
AI-201 Question #150: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
What is an appropriate use case for leveraging Agentforce Sales Agent in a sales context?
Options
- AEnable a sates team to use natural language to invoke defined sales tasks grounded in relevant
- BEnable a sales team by providing them with an interactive step-by-step guide based on business
- CInstantly review and read incoming messages or emails that are then logged to the correct
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Topics
#AI Agent#Conversational AI#Sales Automation#Natural Language Processing