Salesforce
AI-201 · Question #145
An Agentforce created a custom Agent action, but it is not being picked up by the planner service in the correct order. Which adjustment should the Al Specialist make in the custom Agent action instru
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
An Agentforce created a custom Agent action, but it is not being picked up by the planner service in the correct order. Which adjustment should the Al Specialist make in the custom Agent action instructions for the planner service to work as expected?
Options
- ASpecify the dependent actions with the reference to the action API name.
- BSpecify the profiles or custom permissions allowed to invoke the action.
- CSpecify the LLM model provider and version to be used to invoke the action.
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Topics
#Agent Actions#AI Planner#Action Dependencies#Salesforce AI Configuration