An Agentforce is creating a custom action for Agentforce. Which setting should the a ensure the action performs as expected?

The correct answer is C. Action Instructions. When building a custom action for Agentforce, three settings are configured: Action Name (identifies the action), Action Input (defines the parameters passed in), and Action Instructions. Action Instructions are the natural-language directives that tell the agent WHEN to invoke t

AI Features for Service (e.g., Einstein Bots, Next Best Action)

Question

Options

AAction Name
BAction Input
CAction Instructions

How the community answered

(31 responses)

A
3% (1)
B
6% (2)
C
90% (28)

Explanation

When building a custom action for Agentforce, three settings are configured: Action Name (identifies the action), Action Input (defines the parameters passed in), and Action Instructions. Action Instructions are the natural-language directives that tell the agent WHEN to invoke the action and HOW to use it correctly. Without well-crafted instructions, the agent may call the action at wrong times or misuse its inputs. Action Instructions are therefore the most critical setting for ensuring the action performs as expected in context.

Topics

#Custom Actions#AI Action Configuration#Action Instructions#Next Best Action

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