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AI-201 · Question #111
AI-201 Question #111: Real Exam Question with Answer & Explanation
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AI Features for Service (e.g., Einstein Bots, Next Best Action)
Question
What is best practice when refining Agent custom action instructions?
Options
- AProvide examples of user messages that are expected to trigger the action.
- BUse consistent introductory phrases and verbs across multiple action instructions.
- CSpecify the persona who will request the action.
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Topics
#AI Agent Actions#NLU Training#Bot Instruction Refinement#Best Practices