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Microsoft

AI-102 · Question #247

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is A. Yes. To make a chatbot's chitchat responses more formal, updating the chitchat source to a professional version like qna_chitchat_professional.tsv is the correct approach.

Submitted by packet_pusher· Mar 30, 2026Implement Azure AI Language solutions

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You have a chatbot that uses question answering in Azure Cognitive Service for Language. Users report that the responses of the chatbot lack formality when answering spurious questions. You need to ensure that the chatbot provides formal responses to spurious questions. Solution: From Language Studio, you change the chitchat source to qna_chitchat_professional.tsv, and then retrain and republish the model. Does this meet the goal?

Options

  • AYes
  • BNo

How the community answered

(29 responses)
  • A
    79% (23)
  • B
    21% (6)

Why each option

To make a chatbot's chitchat responses more formal, updating the chitchat source to a professional version like `qna_chitchat_professional.tsv` is the correct approach.

AYesCorrect

Azure Cognitive Service for Language's question answering feature supports integrating pre-built chitchat datasets to handle casual conversations. The `qna_chitchat_professional.tsv` file is a specific chitchat source designed to provide more formal and professional responses, directly addressing the requirement for increased formality.

BNo

This is incorrect because changing the chitchat source to a professional version directly addresses the stated goal of making responses more formal.

Concept tested: Azure Language Service QnA chitchat configuration

Source: https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/how-to/chit-chat

Topics

#Azure Language Service#Custom Question Answering#Chatbot Chitchat#Language Studio

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