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AI-102 · Question #197

SIMULATION You need to configure and publish bot12345678 to answer questions by using the frequently asked questions (FAQ) located at https://docs.microsoft.com/en-us/…

The correct solution follows the proper workflow in Microsoft Bot Framework Composer to integrate QnA Maker with a bot: navigating to Configure > Development Resources to locate Azure QnA Maker settings, then using the 'Connect to QnA Knowledgebase' action under 'Access…

Submitted by dimitri_ru· Mar 30, 2026Design and Implement Conversational AI Solutions using Azure Bot Service and Cognitive Services - specifically configuring QnA Maker knowledge bases and integrating them with bots via Bot Framework Composer (maps to Microsoft Azure AI Engineer Associate / AZ-204 / AI-102 exam objectives around building intelligent bots and integrating Azure Cognitive Services)

Question

SIMULATION You need to configure and publish bot12345678 to answer questions by using the frequently asked questions (FAQ) located at https://docs.microsoft.com/en-us/ azure/bot-service/bot-service-resources-bot-framework-faq. The solution must use bot%@lab.LabInstance.Id-qna-qna%. To complete this task, use the Microsoft Bot Framework Composer. Answer: Step 1: Open Microsoft Bot Framework Composer Step 2: Select the bot bot12345678 Step 3: Open the Configure page in Composer. Then select the Development resources, and scroll down to Azure QnA Maker. Step 4: To access the Connect to QnA Knowledgebase action, you need to select + under the node you want to add the QnA knowledge base and then select Connect to QnAKnowledgeBase from the Access external resources action menu. Step 5: Review the QnA Maker settings panel after selecting the QnA Maker dialog. Use: Instance: bot%@lab.LabInstance.Id-qna-qna% Reference: https://docs.microsoft.com/en-us/composer/how-to-create-qna-kb https://docs.microsoft.com/en-us/composer/how-to-add-qna-to-bot

Exhibit

AI-102 question #197 exhibit

Explanation

The correct solution follows the proper workflow in Microsoft Bot Framework Composer to integrate QnA Maker with a bot: navigating to Configure > Development Resources to locate Azure QnA Maker settings, then using the 'Connect to QnA Knowledgebase' action under 'Access external resources' to link the specific QnA Maker instance (bot%@lab.LabInstance.Id-qna-qna%). This approach correctly leverages Composer's built-in QnA Maker integration rather than manually coding the connection, and specifying the correct instance name ensures the bot queries the right knowledge base populated from the FAQ URL provided. The FAQ URL (https://docs.microsoft.com/en-us/azure/bot-service/bot-service-resources-bot-framework-faq) serves as the source for the QnA Maker knowledge base, which must be configured and published so the bot can retrieve answers.

Topics

#Azure Bot Service#QnA Maker#Bot Framework Composer#Knowledge Base Integration

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