APMG-International
AGILEPM-FOUNDATION · Question #97
When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a…
The correct answer is A. Productivity dip. Productivity Dip: A temporary drop in productivity is common when employees are being trained on new processes or systems. This cost is critical to account for in planning and managing change effectively.
Managing Change in Organisations
Question
When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a new process or system?
Options
- AProductivity dip.
- BSafety & Wellbeing.
- CReputational.
- DOpportunity.
How the community answered
(20 responses)- A70% (14)
- B10% (2)
- C5% (1)
- D15% (3)
Explanation
Productivity Dip: A temporary drop in productivity is common when employees are being trained on new processes or systems. This cost is critical to account for in planning and managing change effectively.
Topics
#change impact assessment#productivity dip#cost of change#training
Community Discussion
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