APMG-International
AGILEPM-FOUNDATION · Question #59
Which of the following statements, about selecting the appropriate communication channels for a change initiative, are true? 1. If the aim is to achieve active engagement, then rich communication is…
The correct answer is C. Both 1 and 2 are true. Statement 1: Correct. Rich communication channels, such as face-to-face conversations or video calls, are necessary for active engagement as they allow for two-way interaction and emotional Statement 2: Correct. Leaner channels, like emails or memos, are appropriate when the…
Communication and Engagement
Question
Which of the following statements, about selecting the appropriate communication channels for a change initiative, are true? 1. If the aim is to achieve active engagement, then rich communication is essential. 2. Leaner channels are suitable where there is little chance of misinterpretation.
Options
- AOnly 1 is true.
- BOnly 2 is true.
- CBoth 1 and 2 are true.
- DNeither 1 nor 2 is true.
How the community answered
(48 responses)- A2% (1)
- B4% (2)
- C92% (44)
- D2% (1)
Explanation
Statement 1: Correct. Rich communication channels, such as face-to-face conversations or video calls, are necessary for active engagement as they allow for two-way interaction and emotional Statement 2: Correct. Leaner channels, like emails or memos, are appropriate when the message is straightforward and unlikely to be misinterpreted.
Topics
#communication channels#rich communication#lean channels#engagement
Community Discussion
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