APMG-International
AGILEPM-FOUNDATION · Question #48
Which of the following statements, about effective communication and engagement approaches that appeal to hearts and minds, are true? 1. Actively responding to contributions makes people feel…
The correct answer is A. Only 1 is true. Statement 1: Correct. Actively responding to contributions fosters a sense of inclusion and appreciation, which is crucial for engagement and trust during change. Statement 2: Incorrect. Decisions during change often involve emotional as well as rational considerations, as…
Communication and Engagement
Question
Which of the following statements, about effective communication and engagement approaches that appeal to hearts and minds, are true? 1. Actively responding to contributions makes people feel valued. 2. Decisions are based solely on rational reasoning.
Options
- AOnly 1 is true.
- BOnly 2 is true.
- CBoth 1 and 2 are true.
- DNeither 1 nor 2 is true.
How the community answered
(38 responses)- A95% (36)
- B3% (1)
- C3% (1)
Explanation
Statement 1: Correct. Actively responding to contributions fosters a sense of inclusion and appreciation, which is crucial for engagement and trust during change. Statement 2: Incorrect. Decisions during change often involve emotional as well as rational considerations, as people's behaviors and attitudes are not purely logical.
Topics
#hearts and minds#communication#engagement#emotional reasoning
Community Discussion
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