Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?

Question

Options

• AUtilize a flow to identify the correct queue and assign the case.
• BUse a custom email services to set the owner of the case upon creation.
• CCreate an Escalation Rules to send cases to the correct queue.
• DConfigure Email-to-Case so emails are delivered to the correct queue

• A
  15% (6)
• B
  2% (1)
• C
  5% (2)
• D
  78% (32)

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