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ADX-201 · Question #83
ADX-201 Question #83: Real Exam Question with Answer & Explanation
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Question
Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?
Options
- AUtilize a flow to identify the correct queue and assign the case.
- BUse a custom email services to set the owner of the case upon creation.
- CCreate an Escalation Rules to send cases to the correct queue.
- DConfigure Email-to-Case so emails are delivered to the correct queue
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