nerdexam
Salesforce

ADX-201 · Question #24

Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?

The correct answer is B. Web-to-Case. See the full explanation below for the reasoning.

Question

Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?

Options

  • ASMS Response
  • BWeb-to-Case
  • CEmail-to-Case
  • DOmni-Channel

How the community answered

(26 responses)
  • A
    4% (1)
  • B
    73% (19)
  • C
    15% (4)
  • D
    8% (2)

Community Discussion

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Full ADX-201 Practice