Salesforce
ADX-201 · Question #206
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a…
The correct answer is D. Validation Rules. See the full explanation below for the reasoning.
Question
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request?
Options
- APredefined Field Values
- BGlobal Value Picklists
- CDependent Picklists
- DValidation Rules
How the community answered
(44 responses)- A5% (2)
- B7% (3)
- C16% (7)
- D73% (32)
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