Salesforce
ADX-201 · Question #192
ADX-201 Question #192: Real Exam Question with Answer & Explanation
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Question
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrator use?
Options
- AEmail-to-Case
- BAssignment Rules
- CAuto-Response Rules
- DWeb-to-case
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