Salesforce
ADX-201 · Question #181
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
The correct answer is C. Escalation Rule. See the full explanation below for the reasoning.
Question
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?
Options
- AAuto - Response Rules
- BValidation Rule
- CEscalation Rule
- DAssignment Rule
How the community answered
(26 responses)- A8% (2)
- B8% (2)
- C81% (21)
- D4% (1)
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