ADM-201 Question #51: Real Exam Question with Answer & Explanation

The correct answer is B: Record types. To ensure different sales groups see their relevant sales process when working on opportunities, an administrator should implement record types, which link distinct sales processes to different profiles.

Submitted by carter_n· Apr 18, 2026Object Manager and Lightning App Builder

Question

Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities. How should an administrator meet this requirement?

Options

APage Layouts
BRecord types
CEnable Paths
DOpportunity Teams

Explanation

To ensure different sales groups see their relevant sales process when working on opportunities, an administrator should implement record types, which link distinct sales processes to different profiles.

Common mistakes.

A. While page layouts control the visual arrangement of fields, they do not inherently define or assign different sales processes; record types are required to link to distinct sales processes.
C. Enabling Paths provides a visual guide for users to follow a process but does not create or assign the underlying sales processes themselves; Paths are built on top of existing sales processes and record types.
D. Opportunity Teams are used for granting access and facilitating collaboration among users on specific opportunities, not for differentiating sales processes or user interfaces for different groups.

Concept tested. Salesforce Record Types for Sales Processes

Reference. https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5

Topics

#Record Types#Sales Process#Opportunity Customization#Business Process Management

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