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ADM-201 · Question #392
ADM-201 Question #392: Real Exam Question with Answer & Explanation
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Submitted by paula_co· Apr 18, 2026Object Manager and Lightning App Builder
Question
Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console. How should the administrator configure this request?
Options
- AAdd the knowledge component to the page layout.
- BAdd the Knowledge component list to the page layout.
- CAdd the Knowledge related list to the page layout.
- DAdd the knowledge related list to the record page
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Topics
#Lightning Record Pages#Knowledge Management#Related Lists#User Interface Customization