A customer wants to enable Two authors to finish each other's assignee workflow tastes when one author is absent or share an excessive load in the short term. What should a Business Practitioner…

Question

Options

• AAdd both authors to dam-users group
• BAdd both authors as impersonators of each other
• CAdd both authors to workflow-users group
• DAdd both authors to a participant step

• A
  88% (29)
• B
  3% (1)
• C
  6% (2)
• D
  3% (1)

Explanation

Adding both authors to the dam-users group is correct because, in Adobe Experience Manager (AEM), workflow tasks assigned to a group can be claimed and completed by any member of that group - so either author can pick up the other's work without needing special admin intervention. This is the standard, supported pattern for shared task ownership in AEM DAM workflows.

Why the distractors are wrong:

• B (Impersonators): Impersonation lets one user fully log in as another, which is an admin/debugging feature with significant security implications - not an appropriate or scalable solution for routine task coverage.
• C (workflow-users): This group grants general access to the Workflow console but does not enable one user to act on another's individually assigned tasks.
• D (Participant step): Adding users to a participant step applies only to that single workflow step configuration, not as a reusable, account-level coverage solution.

Memory tip: Think "group tasks, not individual tasks" - AEM routes work at the group level, so the fix for coverage is always group membership, and dam-users is the built-in home for DAM authors.

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