Sasha installs an ISA sound card on her Windows 2000 Professional system. The driver fails and now the computer is unable to start. What should she do after rebooting in safe mode?

The correct answer is D. Disable the driver. If you cannot start your computer, try starting it in the safe mode to remove or disable the driver. Before booting into the normal mode, you will have to disable or remove the driver causing Enabling or disabling driver signing do not fit in this situation, as driver signing is

Understanding Server Maintenance

Question

Options

ADisable driver signing
BRemove sound card before booting
CEnable driver signing
DDisable the driver

How the community answered

(18 responses)

A
6% (1)
B
6% (1)
C
11% (2)
D
78% (14)

Explanation

If you cannot start your computer, try starting it in the safe mode to remove or disable the driver. Before booting into the normal mode, you will have to disable or remove the driver causing Enabling or disabling driver signing do not fit in this situation, as driver signing is used to prompt the Administrator while installing incompatible drivers that are not on the hardware compatibility list (HCL) of Windows 2000.

Topics

#driver troubleshooting#safe mode#device drivers

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