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98-365 · Question #233

What is a set of concepts and practices for managing information technology (IT) systems, IT services, IT development, and IT operations?

The correct answer is A. ITIL. The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing IT systems, IT Service Management (ITSM), IT development, and IT operations. ITILgives detailed descriptions of a number of important IT practices and provides comprehensive…

Understanding Server Maintenance

Question

What is a set of concepts and practices for managing information technology (IT) systems, IT services, IT development, and IT operations?

Options

  • AITIL
  • BITWAN
  • CHIPAA
  • DRainbow Books

How the community answered

(58 responses)
  • A
    93% (54)
  • B
    2% (1)
  • C
    2% (1)
  • D
    3% (2)

Explanation

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing IT systems, IT Service Management (ITSM), IT development, and IT operations. ITILgives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks, and procedures that any IT organization can tailor to its needs.

Topics

#ITIL#IT service management#IT operations

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