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98-365 · Question #21

The purpose of the Information Technology Infrastructure Library is to provide a:

The correct answer is B. Set of best practices for managing IT services.. The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

Understanding Server Maintenance

Question

The purpose of the Information Technology Infrastructure Library is to provide a:

Options

  • ASet of standards for networking protocols.
  • BSet of best practices for managing IT services.
  • CDownloadable library of hardware drivers.
  • DTechnical library of Windows infrastructure services.

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    91% (29)
  • D
    3% (1)

Explanation

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.

Topics

#ITIL#IT service management#best practices

Community Discussion

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