What program allows you to view and interact with a user's sessions while a user is showing an error?

The correct answer is B. Remote Assistance. Remote Assistance is designed for support personnel to connect to an active logon session to assist or troubleshoot a problem. Unlike Remote Desktop, Remote Assistance allows the user to interact with the current session, including seeing the same computer screen.

Understanding Server Maintenance

Question

Options

ARemote Desktop
BRemote Assistance
CControl Panel
DSysInfo

How the community answered

(57 responses)

A
2% (1)
B
86% (49)
C
9% (5)
D
4% (2)

Explanation

Remote Assistance is designed for support personnel to connect to an active logon session to assist or troubleshoot a problem. Unlike Remote Desktop, Remote Assistance allows the user to interact with the current session, including seeing the same computer screen.

Topics

#Remote Assistance#remote support#user sessions

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