Microsoft
98-365 · Question #100
Users report that they are unable to print. What should you do first?
The correct answer is A. Verify that the Print Spooler Service is running. You should first check that Print Spooler Service is running. If the Print Spooler Service is not running, users will not be able to print. If the service is not running, you should start it.
Understanding Server Maintenance
Question
Users report that they are unable to print. What should you do first?
Options
- AVerify that the Print Spooler Service is running.
- BPause the Print Spooler service.
- CRestart the Print Spooler service.
- DDisable the Print Spooler Service.
How the community answered
(37 responses)- A76% (28)
- B14% (5)
- C8% (3)
- D3% (1)
Explanation
You should first check that Print Spooler Service is running. If the Print Spooler Service is not running, users will not be able to print. If the service is not running, you should start it.
Topics
#print troubleshooting#Print Spooler service#service management
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