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98-349 · Question #255

Your roommate is having problems with his computer. He cannot get Windows to boot up normally. You start the computer and press F8 to see the Advanced Boot Options. You want to start the computer in a

The correct answer is A. Safe Mode with Networking. To troubleshoot a Windows computer that won't boot normally and requires internet access, selecting 'Safe Mode with Networking' from the Advanced Boot Options is the correct choice.

Understanding Operating System Maintenance

Question

Your roommate is having problems with his computer. He cannot get Windows to boot up normally. You start the computer and press F8 to see the Advanced Boot Options. You want to start the computer in a diagnostic mode that also has access to the Internet. Which boot option should you select?

Options

  • ASafe Mode with Networking
  • BStart Windows Normally
  • CSafe Mode
  • DSafe Mode with Command Prompt

How the community answered

(38 responses)
  • A
    74% (28)
  • B
    8% (3)
  • C
    3% (1)
  • D
    16% (6)

Why each option

To troubleshoot a Windows computer that won't boot normally and requires internet access, selecting 'Safe Mode with Networking' from the Advanced Boot Options is the correct choice.

ASafe Mode with NetworkingCorrect

Safe Mode with Networking starts Windows with a minimal set of drivers and services, crucially including those necessary for network and internet connectivity, enabling online troubleshooting or driver downloads.

BStart Windows Normally

Starting Windows Normally is the default boot process that the user is already experiencing problems with, and it is not a diagnostic mode.

CSafe Mode

Safe Mode loads a very basic set of drivers but intentionally excludes network drivers, meaning there would be no internet access for troubleshooting.

DSafe Mode with Command Prompt

Safe Mode with Command Prompt provides a command-line interface in a minimal environment, but it does not enable networking by default.

Concept tested: Windows Advanced Boot Options - Safe Mode

Source: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-ee64-4cd9-8d4f-d91afe978931

Topics

#Safe Mode#Troubleshooting#Boot options#Networking

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