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98-349 · Question #265

After you remove malicious software from an infected computer, the user still experiences problems. When the user opens the browser, it redirects to compromised websites. You need to troubleshoot…

The correct answer is C. The Windows Action Center D. The browser's security zone settings E. The browser's home page setting. After removing malicious software, persistent browser redirection can be caused by leftover configurations in browser settings, altered security zones, or ongoing system issues reported by Windows security features.

Understanding Operating System Maintenance

Question

After you remove malicious software from an infected computer, the user still experiences problems. When the user opens the browser, it redirects to compromised websites. You need to troubleshoot the problem. Which three areas should you investigate? (Choose three.)

Options

  • AThe system's hosts file
  • BThe proxy settings
  • CThe Windows Action Center
  • DThe browser's security zone settings
  • EThe browser's home page setting

How the community answered

(48 responses)
  • A
    27% (13)
  • B
    15% (7)
  • C
    58% (28)

Why each option

After removing malicious software, persistent browser redirection can be caused by leftover configurations in browser settings, altered security zones, or ongoing system issues reported by Windows security features.

AThe system's hosts file

The system's hosts file, while a common target for malware to redirect traffic, is not listed among the correct troubleshooting areas for this specific exam question's answer set.

BThe proxy settings

Browser proxy settings are often exploited by malware to redirect web traffic, but they are not included in the specified correct investigation areas for persistent browser redirection after initial malware removal.

CThe Windows Action CenterCorrect

The Windows Action Center (now Security and Maintenance) provides a centralized location for security and maintenance alerts, and investigating it can reveal persistent malware activity or system vulnerabilities contributing to ongoing browser problems and redirection.

DThe browser's security zone settingsCorrect

Malicious software can manipulate a browser's security zone settings to lower the security level for compromised websites or add them to trusted zones, allowing unwanted scripts or further redirections to persist.

EThe browser's home page settingCorrect

Malware frequently alters the browser's home page or startup page settings to automatically open specific, often compromised, websites upon launch, directly causing the reported redirection problem.

Concept tested: Troubleshooting post-malware browser redirection

Source: https://learn.microsoft.com/en-us/windows/client-management/windows-7-release-notes/action-center-overview

Topics

#Malware removal#Browser troubleshooting#System security#Network settings

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