Cisco
840-425 · Question #70
Which three options are the features that a KPI must have in order to comply with customer expectations? (Choose three.)
The correct answer is A. Specific Purpose B. Measurable C. Achievable. See the full explanation below for the reasoning.
Question
Which three options are the features that a KPI must have in order to comply with customer expectations? (Choose three.)
Options
- ASpecific Purpose
- BMeasurable
- CAchievable
- DFair
- EUnderstandable
- FLogical
How the community answered
(40 responses)- A78% (31)
- D8% (3)
- E3% (1)
- F13% (5)
Community Discussion
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