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840-425 · Question #14

Which step is important when you define pain points for a multidepartment business initiative?

The correct answer is A. Prioritize needs and opportunities across the full scope of the departments. See the full explanation below for the reasoning.

Question

Which step is important when you define pain points for a multidepartment business initiative?

Options

  • APrioritize needs and opportunities across the full scope of the departments.
  • BAsk each department to rate their priorities on a 1-10 scale of importance.
  • CUse a survey to gain feedback on service-level expectations for network infrastructure.
  • DAvoid using customer estimates of benefits since the departments are likely overstating value

How the community answered

(33 responses)
  • A
    70% (23)
  • B
    18% (6)
  • C
    9% (3)
  • D
    3% (1)

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