You are working on a project to install a new RFID system for a logistics company. Which obstacle to realizing benefits should you expect?

Question

Options

• AThe users have not been trained to capture before and after data points.
• BTransaction volumes are 5% different than expected.
• CThe system is in a pilot stage.
• DThe infrastructure has not been in production mode for at least 3 months.

• A
  76% (29)
• B
  5% (2)
• C
  3% (1)
• D
  16% (6)

Explanation

Option A is correct because realizing benefits requires measuring them - without before-and-after data, you cannot demonstrate that the RFID system actually delivered its promised value (faster throughput, fewer errors, etc.). If users were never trained to capture baseline and post-implementation metrics, the benefits exist in practice but cannot be proven or quantified.

Why the distractors are wrong:

• B - A 5% volume variance is minor and expected in real-world deployments; it doesn't prevent benefit realization, it just means you adjust your projections slightly.
• C - Being in a pilot stage is a phase of implementation, not an obstacle to realizing benefits; pilots are designed precisely to demonstrate early benefits before full rollout.
• D - There is no standard rule requiring 3 months of production before benefits can be realized; benefits can begin accruing immediately once the system is live.

Memory tip: Think "no measurement = no proof of benefit." Benefits management frameworks (like MSP or PRINCE2) always emphasize establishing baselines before change and capturing outcome data after - if that training was skipped, you've lost the ability to close the loop. When you see a question about benefit realization obstacles, look for the answer that breaks the baseline → measure → compare chain.

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