810-440 · Question #62
Which task is information technology infrastructure library most commonly used for within a enterprise?
The correct answer is B. To establish service management practices. The Information Technology Infrastructure Library (ITIL®) is a commonly used service management practice within businesses. An organization can determine its level of maturity by verifying against one of the five maturity levels. The ITIL® practice is helpful for determining matu
Question
Which task is information technology infrastructure library most commonly used for within a enterprise?
Options
- ATo create network designs
- BTo establish service management practices
- CTo define leadership styles with IT
- DTo define leadership styles within IT
- ETo create business outcome for IT
How the community answered
(22 responses)- A5% (1)
- B95% (21)
Explanation
The Information Technology Infrastructure Library (ITIL®) is a commonly used service management practice within businesses. An organization can determine its level of maturity by verifying against one of the five maturity levels. The ITIL® practice is helpful for determining maturity levels and establishing service level management practices throughout the business-led Alignment with business needs Achievable service level agreements Predictable and consistent processes Service deliver Measurable and improved processes Establishes a common language
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