Which three options are customer motivators? (Choose three.)

Question

Options

• Abrings data and people together
• BInternal
• CIntellectual
• DPartner
• EBusiness requirements are always defined inside a line of busines.
• FCisco partner ecosystem portfolio
• GConnected Utilities
• HConnected Factory

• A
  82% (50)
• B
  2% (1)
• E
  2% (1)
• F
  2% (1)
• G
  3% (2)
• H
  10% (6)

Explanation

1. Which two considerations must you take into account when communicating the business outcomes story? (Choose tow.) 20. What impact on business can cloud technologies provide? and employee satisfaction 21. Which is a critical first step when thinking about how to communicate technical content to a senior business manager? 22. What is a primary benefit of asking questions to stakeholders who do not have strong decision authority over project funding, but who do have relevant experience? might not have identified for interviews. 23. Which two communications or interpersonal skills are critical for an Enterprise IT Business Specialist? 24. Which option is a benefit of Cisco enablement resources? 25. What method is recommended for mapping out an organization's current processes and to design future processes? 26. Several of the Cisco small business switches allow you to assign roles to ports depending on what device you are connecting. What is this functionality called? Select exactly 1 answer(s) from the 27. Which option is the main benefit of the Internet of Everything? 28. What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling? 29. Drag and drop the type of business case on the left to the business driver on the 30. Which is one benefit of using Porter's value chain? 31. Which three statements are true regarding stakeholder interests? (Choose three.) 32. Which two options comprise information you need to achieve a successful outcome-based sales? 33. The customer mindset across verticals is changing, as customers become more aware of technology solutions and their influence on the organization. Which two options are characteristics of this new customer mindset? (Choose two) service solutions. 34. Which three areas are covered by the Business Model Canvas in order to understand the customer's business context? (Choose three.) 35. Which three options are additional costs arising from a subscription model and should be factored into the total cost of ownership of IT as a Service? (Choose three.) 36. Drag and drop the steps of The Seven Elements framework on the left to the right in sequential order? 37. Which two options are part of the five steps approach needed to conduct a stakeholder analysis? 38. Which three options are perspectives of the customer needs? (Choose three) 39. Which option is one of the ways customers expect to gain access to a capability while paying for it? 40. Which two options have a positive impact on costs from the direct benefits provided by Cloud services and solutions? (Choose two) 41. Which question provides the best information to define customer success factors? 42. Which solution enables business outcomes in the manufacturing industry? 43. Which option is a difference in the set of questions that Cisco's approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales? while the outcomes approach answers what services must be included in each solution. answers what capabilities are needed to achieve the solutions, answers what the business objectives and desired outcomes are. services, while the outcomes approach gives an answer to what the business rules and capabilities are. 44. How does lT as a Service help drive business outcomes? 45. Which consumption model will allow any user to access a service as long as the current number of users is not exceeded? 46. Which three options are common business needs across industry verticals? (Choose three) 47. Which could be a layer within an enterprise architecture? 48. When selling business outcomes, which two key factors must be considered in relation to the achievement of the outcomes? (Choose two) 49. Which selling business outcomes, which two key factors must be considered in relation to the 50. Which two factors must you know about stakeholders to identify where they fall in a power grid? 51. Which three options are examples of KPls for Technology Innovation Outcomes? (Choose three) 52. Which are two reasons customers look for Cisco and its partners' solutions and services? (Choose 53. When asked about IT skills gaps, where does "Speak business language" fall in a list of concerns? need to learn the terms for technologies like cloud. 54. Which two options are benefits of Cisco's overall portfolio with respect to the three set of buyers? 55. Which option is the leading reason that technology projects fail, according to research? 56. What aye three customer motivators? (Choose three) 57. Which option describes Return on Investment (ROI)? 58. Which two options are major tensions that business performance measurement helps balance? 59. IP addressing can be assigned in either a static or dynamic method. Which two devices would likely be assigned dynamic IP addresses? (Choose two.) 60. Which resource can a sales person incorporate into the business outcome story? 61. Which option is the benefit of directly mapping business outcomes to specific business needs? 62. For which categories can collaboration between the sales professional and the customer achieve 63. Which two questions are used during high-level outcome selling? (Choose two) 64. Which statement is true regarding technical requirements? 65. Which three options are factors or components that must be considered when dealing with a business value proposition? (Choose three.) 66. Which option is a main benefit that Cisco Partners bring to the table for customers? 67. Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies? 68. Which two are true of closed questions? (Choose two.) design decision. 69. Which is the main outstanding reason and justification for business outcome-based sales approach? 70. Why is it necessary to discuss the different types of licensing models with the customer? 71. Which two options are characteristics of Critical Success Factors (CSFs)? (Choose two) 72. How can a customer determine which activities create more value and competitive advantage for his 73. Which option must understood before identifying business outcome opportunities? 74. Which option is a key concept of the unique Cisco sales approach? 75. Cisco solutions and services are related to every kind of outcomes. Which is the goal of business strategic business objectives 76. Which is a benefit of using the power/influence grid to manage stakeholders? 77. Which two benefits does IT as a Service provide to the customer? (Choose two.) 78. Which categories can collaboration help achieve business goals for the customer? 79. Which connection would be used to describe ads that a smartphone sends as a person walks around a 80. Which options are three examples of Critical Success Factors? (Choose three.) 81. Which two dimensions are used in the stakeholder power grid? (Choose two.) 82. According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach? 83. Which are the four types of requirements for aligning outcomes to business needs? 84. Which two main things must you know about stakeholders to identify where they fall in a power grid? 85. What are the phases of the Seven Elements framework? 86. Which two questions are used during high level outcome selling? (Choose two.) 87. Related to business outcomes, why are customers looking for Cisco and its Partners' solutions and 88. Which provides the best information to use to define customer success factors? 89. Emerging trends in technology are impacting business outcomes with respect to optimization and innovation. Which are the big four emerging trends? 90. What are two customer goals and objectives driven by their value proposition? (Choose two.) 91. The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.) 92. How could IT as a Service help drive business outcomes? for business outcomes. 93. Which four options are components of the Seven Elements framework? (Choose four.) 94. Drag and Drop 95. Which element is recommended to align solutions and services to the customer business? 96. Which four aspects are considered by the Business Model Canvas? (Choose four.) 97. Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.) 98. Which two options are financial considerations related to determining business outcomes? (Choose 99. Which two activities require strong facilitation skills for gathering qualitative data? (Choose two.) 100. When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.) 101. Which option is used to describe a customer's vision, mission, strategy, and major initiatives? 102. Which three options are examples of KPIs for Business Outcomes? (Choose three.) 103. Which discipline covers analyzing stakeholder expectations and their approach and posture towards 104. Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.) 105. Which option is the most effective way to use best practices or scenarios during the selling process? 106. Why is it convenient to tie business outcomes and the customer value proposition? project management. others to gain support. 107. Which option is the main element of a Business Outcomes storyline? 108. Which options are two benefits of understanding the customer's business model? (Choose two.) 109. You are working to understand a customer business environment. Which two options are preferred data gathering techniques? (Choose two.) 110. Which statement best describes the Cisco sales approach? 111. Cisco solutions and services are related to every kind of outcomes. What approach is frequently used to achieve business outcomes? 112. Which option is a primary reason for using the Cisco Services Solution story with customers? 113. Drag and Drop 114. Drag and Drop Drag and drop the type of business case on the left to the business driver on the right. 115. Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.) 116. Which one of the following solutions enable business outcomes in the financial industry? 117. In a cloud implementation scenario, what does the sales professional must take into consideration regarding the revenue of a business outcomes selling? 118. Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.) 119. What should sales professionals do to ensure that business outcomes support what the customer brings to the market? 120. Which option lists the top four technology trends that affect all enterprise business decisions? 121. At what three major levels can Cisco and its partners provide outcomes? (Choose three.) 122. Which are four considerations to have in mind when communicating the business outcomes story? 123. Which is a good technique to demonstrate the value of technology so that stakeholders can understand what is possible? 124. Which type of organizational goals do key performance indicators measure? 125. What is a key differentiator of the Cisco Data Analytics market solution? 126. Which two elements must you consider when you propose technology solutions? (Choose two.) 127. Which tool is recommended to help identify customer responsibilities in one of their business 128. When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account? (Choose two.) 129. What is the benefit of understanding stakeholder interests? technical language and context. and ensure a good business proposition. technical language and context. or technical language and context. 130. According to research, what is the leading reason that technology projects fail? 131. Which three sentences are true regarding the stakeholder power grid? (Choose three.) 132. What is one benefit of using Porter's Value Chain? management control. 133. What is ROI? percentage of dividing present value from a technology solution by the cost of that technology solution. percentage of dividing total investment from a technology solution by the cost of that technology solution. percentage of dividing net return from a technology solution by the margin of that technology solution. percentage of dividing net return from a technology solution by the cost of that technology solution. 134. What characteristic is unique to Cisco's intercloud solution? 135. Which three additional costs may arise from a subscription model and should be factored into the total cost of ownership of IT as a Service? (Choose three.) 136. Which option has a major influence on how fast an enterprise can move toward a stronger use of digital business capability? 137. When making good use of best practices or scenarios during the selling process, what is the most effective way to present these? 138. Which framework can give the best insight and visual flow into how a customer's functions work together, to go from parts inventory through shipped product? 139. Drag and Drop 140. Which two options are reasons why effective communications is key to success? (Choose two.) 141. Which consumption model provides the organization with an agreed-upon number of authorized 142. There are approximately nineteen industry verticals. Which five are relevant to Cisco? (Choose five.) 143. Drag and Drop 144. Drag and Drop 145. Stakeholder audiences cover a range of customers, sales professionals, and others. Which three key position groups make up important stakeholders? (Choose three.) 146. When return on investment is expressed in a business outcomes story, which set of factors should be 147. How does understanding the customer's business model holistically address the customer's business challenge? to their company's business challenges. and a plan to achieve results. see you as a problem solver and not just a sales person. value and progress, see gaps and what is next, and manage their IT investments. 148. When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.) 149. According to Cisco, what is the main benefit of the Internet of Everything? 150. Which is a direct financial benefit from business outcomes? 151. Which three options are financial challenges in business outcome-based selling? (Choose three.) 152. Which two options are the types of costs the sales professionals should consider with the customer, in helping to position technical support and cloud based services? (Choose two.) 153. Which option is most likely to improve interactions with customers? 154. Which two options are part of customer relationship management? (Choose two.) 155. Which option must you know when you plan to negotiate or reach agreement? 156. Which two options are features of Cisco SalesConnect?(Choose two.) 157. Which option is a recommended activity that is important for outcome selling? 158. From the customer perspective, which are two benefits that result when moving from an on premise solution to a Cloud solution? (Choose two.) 159. Which two options are examples of Key Performance Indicators? (Choose two.) 160. When selling outcomes, which three knowledge areas should sales professionals develop? 161. Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.) 162. Which two options are major tensions that business performance measurement could help balance? 163. When uncovering information about the customer, which method can provide a higher volume of data points efficiently? 164. CSFs define what an organization should be good at. Which two options are characteristics of CSFs? solutions and services 165. Which option has a broad-reaching effect on buying organizations? 166. When you seek customer support for an action, which framework can be used to plan influential 167. Which four options are the top-level key areas of the business model canvas? 168. Which two statements partially describe the difference between product-based and outcome-based sales? (Choose two) customer understands the business goal and what success looks like. the customer decides whether to make an investment based on comparing current and future state. outcome-based sales the customer will answer questions to clarify pain points. the customer does not know value or benefit from a change. 169. Which statement is true? 170. Which option is the outcome when you compare the current state of technology with the capabilities of emerging technologies? 171. KPIs are quantitative measurement of progress against the tactical goals of an organization. Which are three characteristics of KPIs? (Choose three.) 172. Which option is a structured way to understand business landscape and context? 173. According to Cisco best practice, which option must you understand before you identify business outcome opportunities? 174. Which three questions are specified by the Seven Elements Framework? (Choose three.) 175. RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for? 176. What is the benefit of using the Business Model Canvas to understand and describe the customer's 177. What are the most reliable sources for enablement at Cisco besides playbooks? 178. How does a performance measurement help the customer business? 179. Which options are two features of business requirements? (Choose two.) 180. Drag and Drop Drag the two strongest factors to improve business outcomes for a retail industry customer from the left to 181. What are two of the categories within the Key Resources building block of the Business Model Canvas?(Choose two) 182. Which option is the main benefit of the internet of everything?

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