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810-401 · Question #3

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

The correct answer is B. Listen to the customer to understand her KPIs. See the full explanation below for the reasoning.

Question

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

Options

  • AIdentify a person on her staff who can explain details.
  • BListen to the customer to understand her KPIs.
  • CPlan out your message to explain potential options.
  • DDraft a high level message using language pulled from the top IT vendors.

How the community answered

(56 responses)
  • A
    11% (6)
  • B
    84% (47)
  • C
    4% (2)
  • D
    2% (1)

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Full 810-401 Practice