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7750X · Question #68

7750X Question #68: Real Exam Question with Answer & Explanation

The correct answer is B. Logoff and log back on again.. See the full explanation below for the reasoning.

Question

You have added the Silent Monitor button to the contact bar, however the supervisor is reporting that the icon has not appeared on the UI. What can the agent do to resolve this problem?

Options

  • AReset their password.
  • BLogoff and log back on again.
  • CGenerate a call.
  • DRun a historical report.

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