Avaya
7750X · Question #50
What is the first point of contact if a call comes into the IP Office Contact Center?
The correct answer is B. The Agent Group. See the full explanation below for the reasoning.
Question
What is the first point of contact if a call comes into the IP Office Contact Center?
Options
- AThe Topic
- BThe Agent Group
- CThe Short Code
- DThe Incoming Callroute
How the community answered
(19 responses)- A5% (1)
- B84% (16)
- D11% (2)
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